Measures relating to COVID-19 2022

All our services comply with local legislation and the latest health and safety recommendations to prevent the spread of COVID-19. More concretely, this activity responds to the following measures:

  • There will be no more than 15 people per group during the visits or activities.
  • The safety distance of one metre between customers will be maintained as far as possible.
  • Wearing a mask is mandatory. The client must wear his own mask.
  • Hydro-alcoholic gel will be provided before, during and after the service.
  • All staff involved in the service (guide, driver, etc.) will wear a mask for the duration of the service.
  • All staff involved in the service (guide, driver, etc.) will wear gloves for the duration of the service.
  • Disinfected radio guides will be provided as well as single-use listening devices.
  • Printed material such as maps or brochures should be avoided.
  • The temperature and symptoms of all staff involved in the service will be monitored daily, excluding and keeping in quarantine for 14 days those with fever or symptoms.
  • All means of transport will be disinfected before and after each service. They will be washed thoroughly every 24 hours
  • The capacity of the means of transport is reduced to 50% of the maximum capacity.
  • In monuments, museums or attractions, the capacity will be reduced to 50% of the maximum authorised capacity.
  • The presentation of your voucher in mobile or electronic form will be sufficient, you do not need to print it.
  • The temperature of all participants will be taken and those with a temperature above 37 degrees will be refused admission.